Tag Archives: mold

Water Damage

Flooding In Your Home Or Business? Call Steam Action!

Statistics prove that having a certified Water Damage and Restoration company at the ready, will save you time and protect your health

No one ever thinks that it could happen to them—most people just assume that their house is sealed and protected against any sort of damage or catastrophe.


Major sinkhole created at Larchmere and Kendall/E. 128th after a waterline break. (Photo: Hilary Golston)

Just last week, however, I was reading an article out of the Cleveland area that explained how a waterline broke on the border between Cleveland and Shaker Heights. The resulting rush of water clogged a nearby sewer area and ultimately led to a massive sinkhole. This clogging also caused many nearby homes’ basements to flood with water, causing serious damage. After the fact, the owners of these homes who were interviewed said that they had no idea the flooding had even happened. There was no forewarning or any type of advanced notice that would have allowed the owners to prevent such a catastrophe.

The water line break may seem like an uncommon event, but the flooding damage itself is actually relatively common. According to the American Insurance Association, “water damage claims have been growing faster than other components of homeowners insurance.”

Here are some other quick facts about water damage:

  • Nearly 40 percent of all homeowners say they have experienced water damage
  • About 93 percent of all water damage can be prevented
  • Water damage is the second most frequently filed insurance claim in the US
  • 250 gallons of water is released a day due to a 1/8-inch crack in a pipe
  • About 20 percent of all insurance claims relate to water damage of some kind
  • Billions in property-loss costs are spent each year as a result of water damage

According to the Insurance Institute for Business & Home Safety (IBHS), water damages accounts for nearly 14.3% of property losses, only ranking behind fire and wind damage.

Top five causes of water damage according to IBHS:

Water Restoration

Steam Action is a certified Water Damage and Restoration and Mold Specialist company.

1)    General plumbing problems

2)    Toilet clogging or overflowing

3)    Water heater failure

4)    Plumbing drain system failure

5)    Washing machine failures


The average cost to repair these problems is roughly $5,000. Even worse, a recent study, conducted by Dr. Kagmo Ahn and his team at the Samsung Medical Center in Seoul, Korea, found that water damage in living rooms or children’s bedrooms could be associated with worse eczema in children. It went further to say that “kids living in homes with infrared-detected water damage were 15 times more likely to have moderate to severe eczema, rather then mild eczema.”

Fortunately, Steam Action is a certified Water Damage and Restoration and Mold Specialist company, with a team of qualified technicians trained to handle whatever situation arises. We will ensure that your home or business is completely restored by:

1)    Identifying the nature of the source, and determining the class and grade of the damage.

2)    Extracting excess water with a high-powered, truck-mounted vacuum system.

Water Damage

Steam Action will restore your home or business as quickly and efficiently as possible.

3)    Applying an anti-bacterial, anti-microbial treatment to affected areas, to deter and inhibit bacteria growth.

4)    Removing and disposing of wet or contaminated pads, and replacing with a new pad.

5)    Using high-powered fans and dehumidifiers to properly dry affected areas.

6)    Cleaning and deodorizing affected areas after the drying process is complete.

7)    Retacking or restretching any loose carpet.

From years of experience in the field, we are trained to take care of your water damage from A-Z, including complete dry cleaning and even the rebuilding process. We also work directly with insurance companies and homeowners to ensure that your home or office is back to normal as quickly and efficiently as possible.

Water damage can seem like an overwhelming situation, but if you put your trust in Steam Action and our certified services, you can breathe easy knowing that in the event of catastrophe, we’ll be here to help.

Odor? Call us over!

Odor? Call us over!

Steam Action Removes Offensive Odors From Your Home

It’s a fairly common situation for homeowners; you walk into a room and an unidentifiable odor singes the tip of your nose. Reactions to this situation are also similar; you go to the nearest convenience store and stock up on Febreze, Lysol, and Air Wick in hopes of masking that offensive odor—and your embarrassment.

But the reality of this “masking” process is that you will not be helping your cause—except maybe your nose—because the real problem could be getting worse as you hide it with Sweet Pea Petals, Moonlit Lavender, and Warm Milk & Honey. Often, odors are deeply rooted in carpet, upholstery, and other areas, and can be highly difficult to pinpoint with the naked eye. Without knowing the source of these odors and simply hiding them with fragrances, you are essentially wasting money and allowing time for mold and mildew to grow, and for bacteria to spread. When an unidentifiable odor presents itself, it’s time to call in the professionals.

Carpet Layer

Liquid wastes often seep down into the base layer of carpets, resulting in mold growth and offensive odors.

Most cleaning companies simply spray a topical solution on areas that they believe to be the source of the odors. This is ineffective for two reasons: a) because many odors work their way into carpet fibers, backings, paddings, and ultimately the ground floor—topical sprays only treat the face fibers while the bottom layers are left to grow mold and bacteria; and b) because there is no guarantee that the area being sprayed is the actual location of the odor, or that the entire odor-causing location is attended to. Topical solutions, which are often touted as the “cheapest” solutions, are only estimated to be about 20-30 percent effective.

Odor Deodorization Process

At Steam Action, we have many odor deodorization services to ensure that no odor-causing problems are left untreated. All of them involve a process that very few companies in the

Odor Deodorization

By utilizing UV Technology, we can eliminate odors at the source.

industry have implemented into their services: Ultra Violet Technology. As we stated before, many odor-causing areas are invisible to the naked eye. As our trained technicians make their way around the dark room, the UV Technology brings those problem areas to light.

The first of these methods is to “recreate the scene.” Essentially, when liquids or wastes seep into a carpet, there is a path that they take as they travel through the carpet layers. What we do is estimate the amount of waste in the material, and mirror that with an equal amount of our deodorizer solution. We then inject this solution in a similar fashion to the way the waste entered the carpet or upholstery. As this solution travels through the carpet backing the same way the waste did, the enzymes in the solution feed on the odor-causing bacteria. Once the solution has made its way down to the base floor, we extract it similarly to our carpet cleaning processes and allow the area to dry.

Carpet Padding Replacemtn

We can eliminate deeply-rooted odors by replacing the carpet padding and sealing the base floor.

The next method involves a more in-depth process. When an odor has made its way down to the base floor and has been left to sit for too long, we will identify the problem areas, pull the carpet back, and cut out the affected padding. We then thoroughly clean both sides of the carpet, seal the base floor to prevent future odor gases, and replace the old padding with entirely new padding. This method is virtually 100 percent effective.


Through our systems, we can successfully prolong the life of your carpet and furniture by eliminating specific odors such as:

  • Biological Waste Produced by Pets
  • Fire or Cigarette Smoke
  • Moldy, musty smells

Our Odor Deodorization processes will effectively save you money by eliminating odors at the source, and taking preventative measures to ensure that mold and mildew cannot prolong the odor. If you’ve been troubled by an offensive odor in your home or business, call Steam Action today!