Steam Action Carpet Cleaning
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Our Mission

Our commitment at Steam Action Carpet Cleaning Co. is to provide safe effective cleaning procedures for our customers and employees. Exceed our customer's expectations by conducting our business with honesty fairness and value, utilizing high quality equipment, products and employee training. Offering gainful employment, by providing employees a well established friendly environment that will enhance and develop their skills to the fullest.

 

Our Guarantee

We take pride in our work. So, if you're not satisfied we will return and fix any issues. If you're still not happy, we will refund your money.

 

About Us

Steam Action Carpet Cleaning is a leader in the area when it comes to carpet, upholstery, and ceramic tile maintenance along with fire & water restoration. The company started in 1994 with two employees and one truck servicing the Mahoning Valley. By 2001, it had expanded into western Pennsylvania and today Steam Action has 22 employees, 9 trucks and cleans over 40 homes and businesses a day.

Locally owned and operated, Steam Action Carpet is a member of the Better Business Bureau, is IICRC certified and its technicians participate in continuing education yearly. Steam Action uses the highest quality cleaning agents and equipment, meeting gold standards set by the Carpet and Rug Institute.

All carpet and upholstery cleaning is done to exact manufacturers specifications to ensure the best results.

Bob Goodrich, Owner

Bob has been in this industry since 1982. He is a master technician with certifications in carpet and upholstery cleaning, carpet repair, odor control, and water damage restoration. He believes in the power of quality customer service and maintains high standards for his employees, personally hiring and training each one. Bob is always looking for ways to contribute more to the industry, which is why he also provides certification classes for other people and companies in the industry. Bob ensures that he has never seen a carpet that wouldn't come clean and always strives to exceed customers' expectations.

 

Barb McMonagle, Office Mgr.

Barb's best at organizing and coordinating office operations and procedures with effectiveness and efficiency, including delegating responsibilities of other staff members and recruiting and training new staff. In addition to managing payroll and bookkeeping, she often is the friendly voice you hear when you call customer service. Call her up today to schedule your next cleaning. And expect a call from our friendly staff 2-3 days after your home is fresh and clean; we are interested in your experience and love to hear any questions or comments about our service.
Serving 6 Counties throughout Ohio and Pennsylvania
Trumbull: 330-856-9006 • Mahoning: 330-965-0545 • Columbiana: 330-332-2500 • Mercer & Lawrence: 724-652-3242 • Beaver: 724-728-4310
We accept Visa and Mastercard